Dada Shawls Ludhiana

Privacy Policy

Welcome to DADA FABRICS. We respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, contact us, create an account, or place an order.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. About DADA FABRICS

DADA FABRICS is a textile and fabric supplier based in Pakistan, providing imported and local fabrics, shirting fabrics, yarn-dyed cotton fabrics, jersey fabrics, and other textile products to retail customers, clothing brands, boutiques, garment manufacturers, and wholesale buyers.

2. Information We Collect

When you use our website, we may collect information that you voluntarily provide to us, including:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone/mobile number
  • Account username and password
  • Order and purchase information
  • Product preferences and inquiries
  • Information submitted through contact or wholesale inquiry forms
  • Communication and customer-support information
  • Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website
  • Website usage and interaction information

3. How We Use Your Information

We may use the information collected for the following purposes:

Order Processing

We use your name, contact details, billing information, shipping address, and order details to:

  • Process and confirm your orders
  • Arrange delivery of products
  • Provide order updates
  • Handle returns, exchanges, or complaints
  • Contact you regarding your purchase

Customer Support

Your information may be used to respond to questions, complaints, product inquiries, wholesale requests, and other customer-service matters.

Website Improvement

We may use technical and usage information to:

  • Improve website performance
  • Improve navigation and functionality
  • Understand customer preferences
  • Fix technical problems
  • Improve our products and services

Marketing

Where permitted and where you have provided appropriate consent, we may use your contact information to send information about:

  • New products
  • Special offers
  • Promotions
  • Fabric collections
  • Wholesale opportunities
  • Business updates

You may request to stop receiving promotional communications at any time.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember shopping-cart information
  • Keep you logged into your account
  • Understand website usage
  • Improve website functionality
  • Remember certain preferences
  • Measure website performance

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality, including shopping-cart or account features.

5. WooCommerce and Online Orders

Our website may use WooCommerce to provide online shopping functionality.

When you place an order, information necessary to process the order may be collected, including your name, contact information, billing address, shipping address, order details, and payment-related information.

We use this information to fulfil your order, provide customer support, maintain order records, and comply with applicable business and legal requirements.

6. Payment Information

Payments may be processed through third-party payment providers or other payment methods made available on our website.

DADA FABRICS does not intentionally store complete payment-card information on its own servers where payment processing is handled by a third-party payment provider.

Payment providers may collect and process payment information according to their own privacy policies and security procedures.

You should review the privacy policy of the payment provider used for your transaction.

7. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Courier and delivery companies
  • Payment processors
  • Website hosting and technical service providers
  • Website analytics and security providers
  • IT and customer-support service providers
  • Professional advisers where reasonably necessary
  • Government authorities or law-enforcement agencies when legally required

Only information reasonably necessary for the relevant service or legal requirement will be shared.

8. Shipping and Delivery Information

To deliver your order, we may provide necessary customer information to courier, logistics, or delivery partners.

This may include:

  • Customer name
  • Phone number
  • Shipping address
  • Order details

This information is used only as reasonably necessary to deliver your purchase and provide delivery-related services.

9. Wholesale and Business Inquiries

If you submit a wholesale inquiry or business request, we may collect information such as your name, business name, phone number, email address, location, product requirements, estimated order quantity, and other information provided by you.

This information may be used to:

  • Respond to your inquiry
  • Prepare quotations
  • Discuss product availability
  • Arrange bulk orders
  • Provide business support
  • Maintain business communication

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and maintaining order records
  • Providing customer support
  • Handling returns and complaints
  • Maintaining accounting and business records
  • Meeting legal, regulatory, or tax requirements
  • Resolving disputes

When information is no longer required, it may be securely deleted or anonymized where reasonably practicable.

12. Third-Party Websites

Our website may contain links to third-party websites, services, social-media platforms, payment providers, or other external websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

13. Children’s Privacy

Our website is intended for general customers and businesses and is not specifically directed toward children.

We do not knowingly request or intentionally collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

14. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications
  • Ask questions about how your information is used

Some information may need to be retained where required for legal, accounting, security, or legitimate business purposes.

To make a privacy-related request, please contact us using the contact details below.

15. Marketing Communications

If you receive promotional emails or messages from DADA FABRICS, you may request to unsubscribe or stop receiving marketing communications.

Transactional communications, such as order confirmations, shipping updates, payment notifications, or important service messages, may still be sent when necessary to fulfil your order or provide our services.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technology, or applicable legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

DADA FABRICS

Email: dadafabric@gmail.com

Sales: +91 73072 54327

Location: Peepal Wali Gali , Mochpura Bazar (Near Subhani Building) Ludhiana – 141008, Punjab, India

For privacy-related requests, please include sufficient information to help us identify your inquiry or order.

18. Acceptance of This Privacy Policy

By using the DADA FABRICS website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the website.

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